Upcoming Engagements

Reach Your Potential! Please Join Me!


Assertive Communications: Building Leadership, Confidence and Respect
9 a.m. – 11:30 a.m., Tuesday, September 22, 2020

Hosted by Network for Strong Communities 

Many of us struggle with finding a balance between passive and aggressive communication. Assertive communication expresses what you believe and how it can be achieved in a way that is strong, open, tactful and effective and also allows the other to respond. Learning how to speak assertively is a top leadership skill. This seminar will help you stand up for yourself and become a strong, confident communicator.

Learning Objectives

  • Increase your understanding of assertive communications
  • Understand other communication styles: passive and aggressive
  • Develop a greater understanding of your own communication style
  • Examine blocks to assertiveness
  • Increase your ability to constructively communicate assertively
  • Learn tactics for “turning up the heat“
  • Identify your own body language and understand the impact of body language on communication
  • Understand barriers to saying “No,” and develop strategies for setting boundaries

Emotional Intelligence – Why It Matters
9 a.m. – 11:30 a.m., Thursday, October 22, 2020

Hosted by Network for Strong Communities 

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in professional and personal success. IQ will get you in the door, but it’s your EQ, your ability to connect with others and manage the emotions of yourself and others that will determine how successful you are in life.

We’ve all worked with and listened to brilliant people. Some were great and…well, some not so great. When we look at the truly extraordinary people who inspire and make a difference you’ll see they connect with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This enrichment program will help you better understand yourself and effectively develop your emotional intelligence to enhance success.

Learning Objectives

  • Understand what emotional intelligence means
  • Choose to act instead of react
  • Learn how to use emotional intelligence competencies effectively
  • Understand how feelings, reactions and emotions affect work relationships
  • Work easily and effectively with different personalities and communication styles

You Are Your Only Limit!
Decide. Commit. Succeed

Invest In Yourself!

You hit so many points pertinent to providing great communication and customer service for our members and their businesses. It was very engaging and motivational! It was also nice to be reminded what affect some of the simplest behaviors can have on a positive or negative outcome.
Tracy SwabbyEast Region Business Development Manager, Abbott EMS / American Medical Response – Envision Healthcare
I’d highly recommend Nancy and her company Polished for her marketing and communications expertise. Nancy has designed and written our annual report for the past two years, and I couldn’t be more pleased. Nancy is a consummate professional, and I look forward to a continued working relationship.
Pat ColemanPresident and CEO, Behavioral Health Response (BHR)
Thank you for making yourself available to our leadership team with a relatively short turnaround time. The presentation was spot on and very timely in anticipation of our upcoming event. In fact, your presentation was referenced twice before I even got back to my office! It was extremely beneficial.
Kathy Mack, SPHRChief Human Resources Officer, Girl Scouts of Eastern Missouri
Nancy did a fabulous job of tailoring her vast knowledge of social skills to our group. She made it fun, interesting and very interactive. The interaction of the group, facilitated by Nancy, was extremely valuable! We’re looking forward to using all we’ve learned and to the next class!
Beth MoellerDirector of Connect for Success, St. Louis Arc