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I hope I not only exceed your expectations but you’re thrilled enough to recommend Polished to friends, associates, and other organizations and businesses.
Here’s what my clients had to say:

“Thank you for facilitating such an insightful workshop for our University of Missouri St. Louis College of Business students! Your expertise and guidance were truly appreciated, and the students gained valuable knowledge from your public speaking session. NABA-UMSL at University of Missouri – St. Louis is looking forward to your business etiquette workshop this fall!”

–  Colleen McClain Mpofu, DBA
Assistant Teaching Professor of Accounting
Faculty Advisor, NABA – UMSL

“My heart is so full this morning after an amazing event last night! The PNC Women Connect St. Louis Employee Business Resource Group held a Dining Etiquette Class presented by Nancy at the Saint Louis Club. Nancy has such and incredible way of sharing proper etiquette, while not making you feel terrible for “doing it wrong.” This was our third event with Nancy and will not be our last!”

–  Laura Matlock
Sales & Client Experience Leader

“Nancy, thank you so much for your very informative and interactive training yesterday. The team and I received helpful information that we will reflect on many times in the future, I’m sure. I look forward to partnering with you and Polished again!”

–  Gloria Sewell
Education Operations Administrator
YWCA Early Education Program
Head Start/Early Head Start Administrative Office

“Nancy presented her Emotional Intelligence program at our General Membership Meeting of the Chesterfield Regional Chamber. She made the topic engaging and shared new insight. We thoroughly enjoyed her presentation and look forward to learning more about other programs she has to offer. Thank you, Nancy!”

–  Nora Amato
President & CEO
Chesterfield Regional Chamber

“During the last two years, Nancy has presented several sessions to our small staff on a variety of communication topics. She connects well with the team, is always prepared, and does a good job of making the sessions fun as well as informative. We look forward to a continued partnership with Polished and highly recommend her services.”

–  Susan Kane, CEBS
Executive Director
Public School Retirement System of the City of St. Louis

“With our sincere and deep gratitude, thank you, Nancy, for your time sharing your expertise, interacting with our audience, and answering their questions. I believe your content was meaningful and pertinent – as I anticipated – the hour went by too quickly. It is an honor to work with you; and on behalf of our organization, thank you for partnering with the City of Fort Collins!”

–  Doreen Kemp
HR Engagement Specialist
City of Fort Collins

“Our Bethesda Women’s Board had not met in two years due to the pandemic. Our first time back had to be very special, and Nancy definitely delivered.  She presented on the topic of “Grit,” an uplifting and motivational presentation of finding your passion and drive no matter your age or stage in life.  She was funny, witty, and insightful and our board was fully engaged. Nancy was easy to work with and took the time to understand my audience and craft a purposeful presentation. I would wholeheartedly recommend Nancy to any organization or company looking for a unique and sincere speaker.”

–  Linda Sanders
Corporate Vice President and Director of Development
Bethesda Health Group Foundation

“As the president and founder of the Liam Michael Foundation, we sought a professional agency to assist us to best summarizes and explain our mission and achievements within the Foundation. We found that in Nancy Schnoebelen Imbs with Polished. She listened to our needs with passion and genuine interest, professionally executing our message. She was on point and creative. It has taken the Liam Michael Foundation to the next level. I highly recommend and trust Nancy to handle any of our future needs. You can, too!”

–  Lisa Picker
President & Founder
Liam Michael Foundation

“I enjoyed working with Nancy so that she could present “Gaining that Competitive Edge: Essential Soft Skills for Success” at our state conference. Feedback from attendees included comments such as, “excellent presentation, practical, informative, inspiring, motivating. Nancy was a great presenter.” It is my pleasure to recommend Nancy to other organizations. She definitely left our members wanting more.”

–  Dana Hoffman
Educational Office Professionals of Ohio

“Nancy provided insightful and engaging workshops for our leadership development series on Personal Branding.”

–  Alexandra McCreary-Ellis
Program Coordinator
Hispanic Chamber of Commerce of Metropolitan St. Louis

“I worked with Nancy Schnoebelen Imbs on a project to raise awareness of soft skills for our hospitality staff. It was a one-day session that encompassed multiple courses highlighting American and Continental style and dining etiquette. The program was well thought-out in its approach to address the proper steps taken while distilling information down so the spectrum of experienced and novice staffl could all follow along. Care was taken to ensure there were no questions left unanswered. Staff is still using examples laid out by Mrs. Schnoebelen Imbs and the culture here is better for it. I recommend the services of Polished for those that value communication and etiquette as professional development tools for personal use or energizing staff culture.”

–  Brian Colon
Service & Beverage Manager
St. Louis Country Club

“Nancy has presented high-quality workshops at Network for Strong Communities (NSC) for a number of years, providing those who seek our services with valuable tools and knowledge. Her workshop topics cover unique skill areas that are frequently overlooked by others but are extremely valuable in our efforts to collaborate and work together both within the nonprofit community and with those receiving nonprofit services. Nancy is reliable and professional to work with and comes prepared to engage with workshop participants, getting them working and thinking in new ways. She brings knowledge and experience, and her trainings are highly sought after.”

–  Jasmin Maurer
Program Coordinator
Network for Strong Communities

“Nancy was an absolute pleasure to work with for our etiquette presentation. She spent a lot of time prior to the presentation to truly understand our needs and kept everyone engaged throughout the presentation.  I would recommend Nancy and Polished to any company or organization!”

–  Jake Bauer
Manager, Organizational Development
Alberici Group

“Nancy provided tremendous insight, wisdom and thoughtful discussion at our organization’s educational event. Her presentation was engaging and timely. It was evident she took the time to tailor it to our unique needs. In addition, she was easy to work with from start to finish. She has my highest recommendation!”

–  Annemarie Schumacher
Schumacher Creative
ILEA St. Louis Chapter Board Programs Chair

“In a world where ultra-casual is appropriate for some workplaces and human interaction is a commodity, Nancy Schnoebelen Imbs reminds us what business casual actually looks like and how a good hand shake can be your best first impression.

Nancy was wonderful to work with – she listened to what we needed and catered her presentation to our staff. And they were extremely receptive. Her presentation style is informal and professional, approachable and confident. She opens the floor for discussion and is genuinely interested in listening and learning from participants.

Nancy brought knowledge and humility to our staff, and I am looking forward to working with her in the future.”

–  Betsy Strelinger
Internal Operations Associate Administrator
YWCA Metro St. Louis

“Nancy’s presentation on Emotional Intelligence was perfect for us and our United Way member agencies.  She provided information that was powerful and we will all be able to use in our respective organizations. The quality of content was excellent and presented in a way that everyone enjoyed and learned from. Nancy was a joy to work with from deciding what topic would best fit our needs to the end of her presentation. I would highly recommend her and look forward to working with her in the future.”

–  Kim Strubberg
Executive Director
Franklin County Area United Way

“Nancy exceeded our expectations during her Emotional Intelligence presentation for the educators of Lutheran Specialized Education. She spent time listening to our needs prior to her visit, and the personalized result was a huge success with our staff! We learned many tips that could be applied to both our professional and personal lives. She is a living example of respecting and honoring the uniqueness of every individual. We would be happy to partner with her again and would recommend you get her on your calendar when you are have the need for a motivating, informative and engaging speaker. Thank you, Nancy.”

–  Karen Scuito
Director of Fundraising & Events
Lutheran Specialized Education (LASE)

“Thank you so much for presenting such an incredibly useful and interesting program. It is always gratifying for me as a program director to hear chapter members speak enthusiastically about a program as they leave the meeting and say things like “I didn’t know that!” I believe the information you provided will help us improve our communications with our clients and provide us with the competitive edge in people skills.”

–  Denise Lee
NAPO-St. Louis Program and Professional Development Director
Certified Professional Organizer®, Coach
Owner of Clear Spaces, LLC

“Nancy’s presentation on Emotional Intelligence reinforced its importance in our professional and personal lives. She provided information to help increase our self-awareness, thoughts about how to utilize personal strengths as well as areas of EQ that could be enhanced along with a reminder to be empathetic and kind.”

–  Maggie Farrell
Human Resources
S.M. Wilson & Co.

“At Healthcare Businesswomen’s Association breakfast events this year, Nancy conducted two important seminar topics: Emotional Intelligence and Change Management. Both were extraordinary! Nancy is very engaging and knowledgeable in all what she presents. We look forward to other future programs with Nancy and highly recommend Polished programs for any organization as a development of leadership skills.”

–  Liliana Perez
Programming Director
Healthcare Businesswomen’s Association

“The JES Holdings Marketing Department had the pleasure of learning from Nancy regarding both attire and dining etiquette. We feel collectively that the course gave our team a “step up” when working within our current business environment. Not only that, but these skills can be used both professionally and personally forever. Nancy was warm, engaging and informative. We highly recommend investing in time with Polished!”

– Blair Jones
Strategic Marketing Manager
JES Holdings, LLC

“Nancy provided our team training and techniques to help guide (and keep) our meetings on topic in a world full of meetings. Her energetic personality and helpful advice was top notch!  Thanks Nancy for all of the help!”

– Amy Ribick, MBA, CFE, CRMA
Brown Smith Wallace LLP

“The Greater North County Chamber of Commerce had the pleasure of having Nancy present on Emotional Intelligence at our Membership luncheon. She was interactive, engaging and gave so much information to everyone in the room. She lives what she says and is a great example of professionalism and confidence. I cannot wait to hear her again! If you get the opportunity to meet Nancy, don’t pass it up. Her work and presentations are top notch, and we are lucky to have her in the St. Louis region.”

– Venus Martz
Greater North County Chamber of Commerce

“I’ve attended two of Nancy’s classes at St. Louis Community College and was very impressed with how helpful the information was and her delivery! She generates great conversation and gets you thinking in a positive, supportive way. I appreciate her creativity, professionalism and timeliness. I’ve taken everything she taught and already started applying the tips to my life. I would definitely take another one of her classes!

– Michelle Camden

“We have a team with many different personalities who interact with each other every day. Nancy’s workshop helped our team asses their individual emotional intelligence and provided us with resources to improve in areas of need. The team stayed engaged with fun, interactive exercises that outline the importance of balancing people skills with technical skills. I would highly recommend Nancy to any organization looking to maximize the potential of their employees.”

– Sandy Koller
SSM Health Cardinal Glennon Children’s Foundation

“Nancy provides practical advice for students to use as they transition from college to career. Her interactive activities teach students the skills they need to set themselves apart in the workplace. The students were engaged and found the presentation informative and relevant. Thank you Nancy!”

– Jenny Hahn Schnipper, MA, LPC
Career Services Manager
St. Charles Community College

“I vastly improved my interviewing skills as well as my nonverbal communication skills. I applied what I learned when it came time for my job interviews, and I would not be where I am today without Nancy’s help. I would highly recommend Nancy’s services to anyone looking to gain a competitive edge!”

–  College Student
University of Missouri-Columbia

“Nancy was a pleasure to work with! She was very quick to respond to all communication and was extremely courteous in all of our conversations. She provided a wonderful presentation to the young men attending the Alpha Delta Gamma national convention in St. Louis and they all gave raving reviews of her. All of the information provided was done so in an entertaining way, mixed with humor, real-life examples and demonstrations. I would recommend Nancy and Polished to any company or organization!”

– Mike Blackstone
Alpha Delta Gamma
Conference Chairman

“Our team spent the afternoon with Nancy as she discussed how the theories of emotional intelligence play an integral role in the development of leadership skills. The presentation was interactive, informative and relevant to our daily responsibilities. I enjoyed working with Nancy and look forward to implementing all that we learned.”

– Tanya Leiber
Mercy Health Foundation St. Louis

“Our CAPS program immerses student associates in the professional skills needed to succeed in the real world. Nancy’s presentation on proper social skills for interviews and career was spot on!  Through her keen ability to meet the students at their level, she actively engaged them through discussion and role play and inspired them to set their standards to a higher level as they move from high school to college to career. Our students have already asked for an encore presentation!”

– Cheryl Graber
Workforce Development Coordinator
St. Charles CAPS, Global Business & Entrepreneurship Instructor
St. Charles City School District

“The Kirkwood Women’s Chamber Group enjoyed listening to Nancy speak at our monthly luncheon. She was passionate, well organized and gave us all plenty to think about and work on to better ourselves. You know when you’ve left an event and people are still talking about the speaker it was well worth our time. I would highly recommend Nancy’s expertise to increase productivity and motivation.”

– Lorilee Cummings
Kirkwood – Des Peres Women’s Entrepreneurial Group Chair
Keller Williams Realty St Louis

“Thank you for helping me prepare for my speech for our national conference.  The feedback you provided during our coaching sessions helped me refine my presentation and elevated my confidence. I was prepared and delivered my talk with “power and punch,” just as you stated! I look forward to continuing to work with you on future presentations as I grown within my specialty.”

– Bonnie Johnston
Nurse Practitioner and Certified Wound Ostomy Continence Nurse
Washington University School of Medicine

“Nancy is knowledgeable, professional and engaging. Nancy conducted a presentation on emotional intelligence for a group of 40 female community leaders under the umbrella of Maryville University’s women and leadership program. This was our first program under a new series of events we are forming and it was sold out with a waiting list! This speaks to Nancy’s solid reputation and the quality of content in her presentation. The feedback we received from attendees was overwhelmingly positive. We will definitely consider Nancy going forward for future programs.”

– Liz Haynes
Director of Special Programs
Maryville University

“Nancy’s presentation provided our staff with a great opportunity for us to move into our transition.  Thanks to her presentation style, which was inclusive and rewarding for a diverse group of women at various job levels.”

– Eulonda Nevels
Chief Administrative Officer
YWCA Metro St. Louis

“You were FANTASTIC! Your gestures and engagement of the audience were perfect, and you come across as a person absolutely everyone can relate to.  I love the fact that you’re so REAL.  Adding the personal stories, being yourself and even adding frivolity (the dance moves) make you all the more genuine and credible.  You’re the perfect example of the message you’re sending.  If we had the chance to poll the group, I suspect they would make comments like, “I wish I could be more like Nancy.”  This is not an overstatement!”

– Kathryn Armstrong
Community Volunteer

“Kudos on a terrific presentation at Maryville’s Women’s  Wednesday program.  I thought you truly made a very important issue come alive for everyone in your audience.  You captured attention with video’s, informative slides and a wonderful presentation style.  You are the epitome of POLISHED!”

– Susan S. Scribner, Ed.D.
Ovals for Civility

“Nancy was very accommodating to work with on our project. She was willing to make sure the end product met all of our needs that would allow us to put our best foot forward to our constituents. She was incredibly responsive and always did so with a smile.”

– Craig Strohbeck
Executive Director
Pathways to Independence

“It was a pleasure working with Nancy from start to finish. Nancy took the time to understand our business and company culture to tailor her training to suit our needs.  Her partnership, as a skillful communicator, was invaluable to the planning of our conference presentation.”

– Mark Galloway
Store Operations Director
Soft Surroundings

“Thank you for a great workshop this morning! I enjoyed it very much and walked away with fresh ideas on how to ‘spruce up’ my presentation skills. From using powerful body language to preparing my killer opener, I am certain I will feel more confident the next time I speak in front of a group.”

– Christy McCutcheon
Director of Development & Communications
St. Louis Society for the Blind and Visually Impaired

“Thank you for coming in and providing the “Communication Strategies” training course.  I thoroughly enjoyed the course and found it to be very effective and useful. The training was really good, informative and had the right amount of interactive elements including the handout materials. Your knowledge and easy delivery of the material was really fun and engaging, so engaging it made the training very enjoyable for all of us. The feedback from other staff was very complimentary regarding how informative and enjoyable the training was.  I would happily recommend this course to my colleagues. Once again, thank you.”

– Henry Johnson III
Curriculum Director
Carpenters’ Joint Apprenticeship Program

Nancy Schnoebelen Imbs designed a tailored session for Ronald McDonald House Charities of St. Louis staff based on our needs. The material covered key points that provided our staff with industry knowledge and skills for professional development. Nancy’s presentation style was fun and engaging for our generationally diverse group. Thank you, Nancy!

– Alison Kaspar, PHR, SHRM-CP
Senior Manager, Human Resources
Ronald McDonald House Charities® of St. Louis

“On behalf of Missouri Health Care Executive Assistants District 2, we would like to say thank you for the valuable information you shared at our annual conference.”

– Sonia R. Thomas, MBA
Executive Assistant /Saint Luke’s East Hospital
– Marla Franklin, Risk Director
Missouri Health Care Executive Assistants (MHCEA)
2nd District Chairperson

Nancy Schnoebelen Imbs conducted a presentation for the Professional Women in Building & the Sales and Marketing Councils at the Home Builders Association of Greater St. Louis on Body Language. After the presentation the general consensus was, ‘WOW,’ that was amazing. I know we will use Polished and Nancy for future programming.

– Angie Cassidy
Chapter President
Professional Women in Building

“Your talk on body language was full of great information that kept the crowd interested and engaged. From the feedback I’ve received, the topic was appreciated by all. I think both moms and daughters came away with some insightful practices to try . . . and some to think about avoiding! I would imagine many will try the “Power Pose!” Thank you so much for your presentation!”

– Nanci Kallaus
Chapter President
National Charity League Gateway Chapter

“Our organization contracted Polished for our annual national sales kickoff meeting in January 2016. Nancy is a joy to partner with through the entire beginning to end process; the content planning, the tactical and logistical coordination and the execution and delivery of the training program. Nancy is highly engaged and responsive throughout the entire process and is truly committed to impacting the organization through her training and development programs. Nancy is very receptive to creativity, input and suggestions and provides exceptional thought leadership while determining the right program to suite each organization’s needs. I highly recommend Nancy for her professionalism, expertise and above and beyond commitment to mutual excellence.”

– Katrina Silliman
Employer Services Program Management

Nancy did a fabulous job of tailoring her vast knowledge of social skills to our group.  She made it fun, interesting and very interactive.  The interaction of the group, facilitated by Nancy, was extremely valuable!  We’re looking forward to using all we’ve learned and to the next class!

– Beth Moeller
Director of Connect for Success
St. Louis Arc

“Thank you for making yourself available to our leadership team with a relatively short turnaround time. The presentation was spot on and very timely in anticipation of our upcoming event. In fact, your presentation was referenced twice before I even got back to my office! It was extremely beneficial.”

– Kathy Mack, SPHR
Chief Human Resources Officer
Girl Scouts of Eastern Missouri

“Awesome presentation!”

– Deborah Riggs
School Counselor
Collegiate School of Medicine and Bioscience

“I’d highly recommend Nancy and her company Polished for her marketing and communications expertise. Nancy has designed and written our annual report for the past two years, and I couldn’t be more pleased. She’s an excellent writer and a great collaborator. She’s also extremely responsive, has an eye for detail and adheres to deadlines. Nancy is a consummate professional, and I look forward to a continued working relationship.”

– Pat Coleman
President and CEO
Behavioral Health Response (BHR)

“Thank your for taking the time to speak at our COCMA luncheon meeting. You hit so many points pertinent to providing great communication and customer service for our members and their businesses. It was very engaging and motivational! It was also nice to be reminded what affect some of  the simplest behaviors can have on a positive or negative outcome.”

– Tracy Swabby
East Region Business Development Manager
Abbott EMS / American Medical Response – Envision Healthcare

“Nancy is a skilled communicator and excellent coach. Her presentation was the perfect balance of information and activities – the group appreciated being able to practice their new skills right away. She was able to give real time, practical feedback, which allowed the class the participants to hone their public speaking skills and identify room for growth.”

– Beth Casagrand
Director, Youth Leadership St. Louis and Emerging Leaders
FOCUS St. Louis®

“We enjoyed Nancy’s lunchtime presentation on business acumen. Casual and informative, the presentation both refreshed what some of us knew and taught us social graces we didn’t realize we were missing. Nancy experience with and approach to professional prsence is definitely “polished!”

– Stacy Robben, LEED® AP BD+C, CPSM
SMPS Board of Directors
Director of Business Development
McCarthy Building Companies, Inc.

“It was a pleasure to work with Nancy. We met to discuss the needs of our program, and she delivered! The Communications and Networking workshop was informative and helped our young leaders to strengthen and build new communication and networking skills that will last a lifetime.”

– Shalia Ford
Youth Division Director
YWCA Metro St. Louis

“Many thanks to Nancy Schnoebelen of Polished for providing much-needed etiquette and communications instruction to middle school youth enrolled in our Lego Robotics and Basketball Fundamentals Summer Day Camps. Polished kept our youth’s attention throughout the two weeks of daily one-hour enrichment sessions with a youth-oriented, fun and engaging curriculum. Polished rocks! “

– Rev. Rodney T. Francis
Executive Director
Youth and Family Center

“Nancy recently supported our law firm as a speaker at our women’s client event and engaged all of our guests with successful tips and avoiding mishaps in networking and building professional relationships. Thanks, Nancy!”

– Mary L. Jennings, CLM, SPHR, SHRM-SCP
Director Of Human Resources & Client Services
Sandberg Phoenix & von Gontard P.C.

“Nancy, you did a great job today. Thank you, and I can’t wait to have you back.”

– Karla Bakersmith
President & CEO
Scrubs & Beyond, LLC

“Thanks for the workshops on communication. I picked up many ideas that will help me be a better communicator and presenter. I started using the writing tips immediately, with a focus on brevity and simplicity. My presentation last week went well, in part due to your recent coaching.”

– Debbie Irwin
Community Economic Director
United Way of Greater St. Louis

“St. Louis Community College at Forest Park campus is still chattering about the fabulous job Nancy Schnoebelen did with our business students, faculty and staff! Polished is the perfect name for her company as that is what she brought to our Master Class Series Business Etiquette Luncheon.  As a result of the success of this event, our Forest Park Campus President Dr.  Roderick Nunn is considering making soft skills enrichment a part of his President’s Initiative Programs.”

– Angelic Cole
Chair, Business Department
Associate Professor
Business Administration
Faculty Sponsor
Forest Park Business Club
St Louis Community College at Forest Park

“Nancy is able to tailor her presentation to the needs of the organization and deliver it in a friendly and engaging manner. We had Nancy present a general session on the basics of business etiquette to our full staff, and she was able to deliver in a way so that all participants walked away learning something new that would help them in both their professional and personal lives.”

– Andrew Zahn
Chief Operating Officer
Greater St. Louis Area Council
Boy Scouts of America

“Nancy impressed our team with her presentation on customer service. Participants left the meeting more prepared and motivated to provide a higher level of service.”

– Mark Bremerkamp
Senior Vice President of Sales
Scrubs & Beyond, LLC

“Nancy presented such valuable information to our group! She was extremely encouraging and enabled all of us to ask questions, practice and learn about how to feel comfortable in social interactions.  We really had a lot of fun while building our social skills! Knowledge really is potential power; we can hardly wait to go out and use all we have learned! “

– Beth Moeller
Director of Community Living
“Connect for Success”
St. Louis Arc

“Nancy’s leadership presentation and in-depth learning application demonstrate the best art of professionalism. Her methodology provides any audience with the best tools and techniques to approach every business situation in an outstanding manner. My students learned an applied each innovative idea, and we all left with a renewed self-confidence.”

– Jeri Schultz
Former Executive Director, Professional Studies and Graduate Admissions
Fontbonne University

“As the founder of the Arts Leadership Management Academy at the Arts and Education Council, I am always on the lookout for workshop topics that will inspire and provide meaningful skills that our participants can practice immediately. Polished received the one of the highest evaluations we’ve ever had, and we are planning to offer it again. One participant said of her experience, “I wish we could all go out to dinner together and practice what we learned!”

– Cynthia A. Prost, MA
Arts and Education Council

“Nancy is a delight and music to my ears with respect to business etiquette and leadership! From her presentation, I learned several good leadership principles I can immediately apply to my work. I have high expectations of the result.”

– St. Louis Area Executive

“Nancy’s business etiquette presentation was polished and professional. Her tips for business dining were extremely helpful and relevant for even non-business situations. Nancy made the presentation fun with demonstrations and props so everyone could clearly understand the concepts. I left the presentation feeling more confident in my ability to handle future business lunches and excited to try out some of the new ideas. I would highly recommend Nancy’s services to other professionals”

– Lisa Null

LOVED THE CHILDREN’S ETIQUETTE CLASS!!! Both kids were still talking to me about it after I picked them up! Thanks, Polished.!

– Ellen Moriarty