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Get the Competitive Edge!

While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Work ethic, communication skills, emotional intelligence, business and dining etiquette, and a whole host of other soft skills are crucial for career success.

Our course offerings are designed to enrich your career by helping you excel in the marketplace.

In today’s competitive business world, your technical skills are no longer key to getting a good job. Companies and organizations seek candidates who can communicate effectively, network with confidence, present with poise, and dine with manners, among other smart skills.

Polished offers hands-on, interactive training to help employees feel more empowered in any business setting. Contact us today for a course outline of each of our enrichment programs listed below. We’re always adding programs and can combine topics and design a program to fit your specific needs. Our programs are never boilerplates. We tailor each program so it’s relevant to your industry sector and employees. We share data, case stories, and conversation relatable and informative for each client group.

We welcome the opportunity to partner with you. Our educational programs are interactive with experiential exercises, open dialogs, and takeaway action plans. What more, they’re fun!

Dining etiquette tutorial for St. Louis Country Club servers.

Each training topic is tailored to your individual or company needs. Programs can be combined for half-day or full-day workshops as well as lunch and learns and event presentations. Each program can be conducted in person or virtually.

Developing Your Executive Presence

Executive presence goes beyond your job title, what you wear, or how you manage yourself during an elaborate five-course meal. And it is not only about how you are perceived by others. Executive presence starts with YOU. It’d your gravitas – your X Factor – that comes about by developing your very own voice, complete with confidence and poise.  This engaging, empowering program will help you cultivate and embrace your executive presence. You’ll learn the essential building blocks to develop yourself to a higher level and discover how to communicate authentically and powerfully while owning your voice and inner strength.

Present with Poise, Power, and Punch

Whether a beginner, intermediate. or advanced presenter, we can all benefit from improved public speaking skills. Giving an effective presentation is all about connecting with your audience. It’s showing your passion, sharing stories. and keeping it simple. Participants will learn (and practice) how to tell captivating stories and keep your audience listening to your every word from start to finish, all while exuding poise, power, and punch!

Nimble Networking

Networking is an important business tool, which not only can assist you in finding a job – and perhaps the one after that – it also can help you become a better communicator, gain confidence, and build relationships. But networking isn’t all about you. Networking is about being genuine, building trust and relationships, and learning how you can help others. Learn how to converse with ease, execute the perfect handshake, and master proper a business introduction while also gaining other effective networking skills to make a memorable impact and grow your network.

Business Writing

Effective writing is a powerful business tool. It’s the letter that yields a response, the email that gets action, and the proposal that wins business. On average, employees spend about three hours a day drafting emails, letters, reports, and other correspondence. Many struggle expressing clear, concise language. This program will strengthen your writing. You’ll gain grammar, punctuation, style, editing, and proofreading tips. You’ll learn how to effectively convey your message while avoiding overused and useless words and phrases. You’ll obtain speed and confidence in your writing to efficiently tackle other workday projects.

Make a Memorable Impact

You never get a second chance to make a first impression. Learn how remember names, maintain appropriate eye contact and posture, and engage in conversation all the while making an positive impression.

Converse with Ease

Don’t underestimate the power of small talk. Not only is it good way to show a little friendliness, it can be a powerful way to boost your career. Whether riding in an elevator, waiting in a lunch line, or attending a business meeting, striking up a conversation about what’s going on at the time shows openness, confidence, and approachability and leaves the recipient with a positive impression — all things people look for in leaders. Learn how to master the art of small talk, speak with confidence, make lasting impressions and connections, and shine.

Developing Your Personal Brand

Companies brand themselves to create an image, a recognizable spark that encourages their target customers to connect with them, remember them, and conduct business with them. We create a personal image for the same reason – to build a brand centered on ourselves that leads people to think of us. What is it you do that makes you or your work stand out in other people’s minds? This program will help you develop your stand-out factor to propel success.

If Clothes Could Talk

Whether you like it or not, your professional image reflects how people think of you. Wearing appropriate clothes for professional dress or business casual has a real impact and can speak to your success. This course will help identify the proper clothes for your workplace.

Time Management for Peak Performance

Procrastinate no more. Learn how to be more efficient with your time by better planning and prioritizing each day’s activities in a more efficient, productive manner.

Meeting Management

Time is money. Understand the essential elements of what it takes to facilitate a productive face-to-face or virtual meeting and get the work done.

Your Body Speaks Volumes

Research shows over 60 percent of our communication with others is nonverbal. Your body language can make or break a conversation. Learn what signals you’re sending and “read” the messages others are sending to develop relationships, confidence, crediblity, and success.

Business Etiquette

We know the Golden Rule, but workplace etiquette, respect, and common courtesies can sometimes fall by the wayside. This refresher course provides business etiquette guidelines to help co-workers mind their manners.

Got Grit?

To be successful – truly successful – you must have grit, the fire in your belly that continues to ignite you day after day. Possessing grit motivates you, your passion, and things that are important to you and your success. It keeps you strong and steadfast even when faced with failure and obstacles. This empowering seminar will outline the essential components of grit and help develop your power to fuel success.

Dining Etiquette

Table manners and dining etiquette are never out of fashion. Gain confidence and poise while polishing your dining skills with a full-course dining tutorial. You’ll learn how to properly navigate a cocktail reception and a formal dinner – from start to finish.

Business Etiquette Around the Globe

In our global workplace, it’s critcal to understand and respect cultural differences to build lasting business relationships. This seminar will outline appropriate international business etiquette and protocol to employ when hosting a meeting with someone from a foreign country or when traveling overseas.

Emotional Intelligence: Why It Matters

Emotional intelligence (EQ) is the ability to be aware of and manage emotions and relationships. It’s a pivotal skill in personal and professional success. IQ will get you in the door, but it’s your EQ – your ability to connect with others and manage your emotions and others’ emotions – that will determine how successful you are in your professional and personal life. In this enlightening program, you’ll learn important techniques to understand and use, while appreciating the important role of emotional intelligence in the workplace and beyond.

Tackling Tough Conversations

Skilled leadership requires knowing how to deliver difficult messages and provide effective feedback any time a conversation is due. Whether you’re providing tough feedback to employees, peers, or someone else in a formal or informal setting, there are ways it can be structured to be productive and lasting. Learn core skills to develop confidence to manage difficult conversations and deliver and receive feedback effectively.

Leaning In

Women comprise over 50 percent of the workforce and are no longer relegated to support roles. Unfortunately, though, there exists gender bias in the workplace, leaving women behind in leadership roles and pay. In this seminar, you’ll learn to avoid behaviors that can impact credibility, and others to positively assert yourself to exude confidence, professionalism,  polish, and presence.

Media Training

Talking to the media can be intimidating if you don’t possess the right training. Learn how to communicate effectively to the press. Whether speaking to a reporter or holding a press conference, participants will practice conveying messages in a clear, concise professiona manner while generating buzz, quotes, and sound bites.

Give Back and Get Ahead

Learn why volunteering and serving on committees and boards are not only the right things to do, but how giving back can help develop a well-rounded professional and grow your career.

Train the Trainer

Gain a practical, how-to overview of the entire training function. Through modeling of the best practices and latest techniques in training delivery, discover the 4Ps of training: Purpose & Assessment, Planning & Preparation, Presentation & Facilitation and Performance & Evaluation. New trainers will gain a strong foundation in critical training skills and seasoned trainers will be introduced to new approaches for delivering powerful training.

Seminar with Bank of America Private Bank

And More!

Contact Polished today for additional soft skill programs or more information about our showcased trainings.