For many of us, listening is the communication skill we use the most. In fact, research suggests we spend about 55 percent of our day devoted to listening. Yet, many are lousy listeners especially when it involves listening with an empathic ear. They “hear” what’s said but they are not listening with their eyes and heart. In our Get Nice with Nancy segment, Nancy Schnoebelen Imbs of Polished invites you to listen up and fine tune your empathetic listening skills with these helpful tips.