Most of us dread having a difficult conversation. Whether it be delivering bad news to a co-worker, discussing a delicate topic with a friend, talking to your boss about a work issue that needs to change or other challenging topics, these conversations are, well, difficult.
Just thinking about these conversations can cause excess worry, apprehension, and problems sleeping, which can also cause you to lose your focus from your daily responsibilities. Fortunately, there are tools to effectively manage difficult conversations and achieve the best results, and in our “Get Nice with Nancy” segment, Nancy Schnoebelen Imbs of Polished shares effective techniques to manage a difficult conversation with confidence.
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