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Business etiquette is a practical and profitable social skill that plays an important role in career success, building better relationships and increasing professionalism. The ability to successfully relate to and engage with co-workers, clients and prospects are key interpersonal skills. Professionals who arm themselves with the principles

In the business world, first impressions are crucial, and they often begin with a handshake. The impression you make on people through your handshake has a great influence on how they feel about you. To add even more weight to first impressions, you only have about five

“We were given two ears but only one mouth, because listening is twice as hard as talking.” – Epictetus (AD 55 – c.135) Communication is at the heart of everything we do each day, whether at home, work or play. It involves talking and it involves listening

Your emotional intelligence, also called EQ, is your ability to be aware of and manage emotions and relationships. It’s a pivotal factor in your professional and personal success. IQ will get you in the door, but it’s your EQ – your ability to interact effectively while managing

Don’t underestimate the power of small talk. Not only is it good way to show a little friendliness, it can be a powerful way to boost your career. Whether riding in an elevator, waiting in a lunch line or attending a business meeting, striking up a conversation

Tis the season when many of us plan to attend company office holiday parties. There will be lots of food and drink to enjoy while chatting it up with fellow co-workers. Should I stick to the egg nog or indulge in a glass of wine? Should I

As a teen, my mother would constantly nag me with the popular saying: “Don’t put off till tomorrow what you can do today” with regard to cleaning my room, closet, writing a thank you note or whatever chore I’d rather put off. And as much as I

Going to school and getting your college degree in a specialized field are the technical skills you’ll obviously need when applying for that job. Mix it with experience, training, knowledge and even a post graduate degree, and you’re sure to get hired, right. Wrong. In today’s fast-paced,